CAR HIRE TERMS AND CONDITIONS.
Age. All drivers must be over the age of 21 and held a full driving license for 3 years or more from the date of hire.
Booking Details. If you wish to amend your booking details you will need to contact us through the website,
email or by phone no less than 7 days before. Please ensure you have received confirmation from us confirming the changes.
Documents Required. To drive The Hire shop vehicles you must provide at the time of hire, an original full driving license, passport,
Home and address whilst here in Spain. Rental agreement must filled in and signed before the start of the hire period.
We also require a credit card number for security reason although no payment will be taken unless the insurance policy is not abided by.
Payment. Full payment must be made at the time of booking. Your booking is confirmed when you receive an email from us that payment
has been received.
Cancellations and refunds. In the case of cancellations you will lose your full payment If you do not notify us no less than 7 days prior to
the date of your booking.
Exceptional circumstances maybe taken into consideration, please contact us for further information.
Refund of full payment will be made in the event of flight cancellations due to lockdown in Spain or the country you reside
if another outbreak of coronavirus occurs. Please allow 7 working days to process payment.
CDW. Collision Damage Waiver included only covers the third party vehicle. It does not cover damages to the hire vehicle, theft,
loss of keys or incorrect fuel added to the tank.
Therefore, We will take out a compulsory excess insurance on the customers behalf to ensure that a hefty bill is not incurred during
the hire period. A copy of the policy will be emailed to the customer when full payment is made.
The insurance cost will be added to the final payment unless the hirer has their own insurance policy which covers the hire vehicle.
The Policy should be similar or above the policy The Hire Shop supplies. The document needs to be produced and a copy taken
otherwise our excess insurance will need to be added before hire can commence. Our Excess is €7000.
Traffic Violations. Any traffic violations, parking offences or any breach of laws, rules or local regulations will be paid in full by the hirer
plus an additional 25€ administration fee.
Alcohol and Drugs. It is an offence in Spain as it is in the U.K. to drive whilst under the influence of alcohol or drugs.
The hirer is fully responsible of the value of the vehicle if it is found that the driver is involved in any kind of any incident or accident
and is above the legal limits.
Breakdown. In the unlikely event of a breakdown, please contact the insurers. Contact details can be found in the glove compartment
of each vehicle.
Accidents. In the event of an accident you must notify The Hire Shop immediately on our contact number (34) 711002078 or 711006597.
You will need to stay with the vehicle at all times.
You must take full details of all parties involved. Complete the accident form which is provided in the glove box of the vehicle
(without completion of this form a claim cannot be made).
Do not admit or accept responsibility for the accident unless you are 100% sure and understand everything that you are signing.
Do not abandon the vehicle.
Inform the police immediately of accident details or any injuries, police can be contacted on 112. Failure to perform any of these steps
will lead to your insurance being void Therefore, you will be responsible for all damages and repair costs.
Driving Restrictions. The vehicle cannot be taken out of mainland Spain.
Hirers rental contract agreement.
1. Any damage to tyres are at the expense of the renter. Do not remove rental agreements or official documents from the vehicle.
2. Unlimited mileage
3. If the vehicle is not returned in the condition as it was collected, the renter will be charged for a full valet of 50€ and
any additional repairs will be charged accordingly. Use of the hire car. The vehicle hired shall be the sole responsibility of the hirer for duration of the rental period.
Children under 12 are required in Spain to sit in the back of the vehicle and use the appropriate car seat for their age.
Only those named on the rental agreement and excess insurance have permission to drive the vehicle. It is not permitted to use the vehicle to transport goods.
It is not permitted to use the vehicle to tow other vehicles.
It is not permitted to use the vehicle to participate in races, competitions or challenges.
It is not permitted to use the vehicle under the influence of alcohol or drugs or any other cause which may impair the ability
to drive the car in a correct manner.
It is not permitted to use the vehicle to transport any pets/animals.
It is not permitted to smoke in any of our vehicles.
It is not permitted to use the vehicle to transport more passengers than law allows.
It is not permitted to modify the car in anyway, including; removal of any stickers on/in the car.
The Hire Shop are not responsible for personal belongings being left inside the car during any time of a rental.
The Vehicle is the sole responsibility of the named driver.
Fuel. Our policy is that we will gauge the amount fuel in the tank on the contract form at the start of the hire period.
The vehicle should be returned with around the same amount.
Failure to do this will incur a €25 fine if considerably less.
Fines. All traffic fines, the cost of any missing tools and tyres will be charged to the lead driver including a 25€ administration fee.
Please return your rental vehicle in good condition or the hirer will be charged a full valet clean up to the value of €100.Please note: We reserve the right to deduct costs for any damage, fines, traffic violations or breach of laws, inadequate fuel in tank,
and valet cleaning from the credit card details held at the time of hire.